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Privacy Policy

At Eligo ("the Company"), we value your privacy and are dedicated to safeguarding it. This privacy policy ("the Policy") outlines the types of information we may collect from you or that you may provide when using the services available at www.eligosecure.com ("the Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

Scope of This Policy

This Policy applies to information collected:

  • During registration for or use of our Services.
  • In email, text, and other electronic communications between you and the Company.
  • When you engage with our advertising and applications on third-party websites and services that link to this Policy.
  • Through your interactions with the Services via third-party social media platforms.

Exclusions

  • This Policy does not apply to information collected by third parties, including through any application or content (including advertising) that may link to or be accessible from the Website.

Please Read Carefully

We urge you to read this Policy carefully to understand our policies and practices regarding your information and how we will handle it. If you disagree with our policies and practices, you should choose not to use our Website or Services. By accessing or using the Website or Services, you agree to this Policy. This includes consenting to our collection, use, disclosure, retention, and protection of your personal information as described herein.

Revisions to the Policy We may update this Policy occasionally. Continued use of the Website or Services after we make changes is considered acceptance of those changes, so please review the Policy periodically for updates.

Privacy in Our SMS Campaigns Information collected in our SMS campaigns will not be shared with third parties or affiliates for marketing purposes.

1. Are Minors Welcome?

Our Services are designed for adults and are not intended for persons under 18 years old. You may access the Services or register only if (1) you are at least 18 years old, and (2) you have reached the age of majority where you live. We strictly prohibit anyone who does not meet these age requirements from accessing our Services. Minors are expressly forbidden from using the Services.

We do not knowingly collect personal information from children, minors, or anyone under the age of majority. Additionally, we do not market to children, minors, or anyone under 18 years old. If you are under 18 years old, you must not provide any information to us and should exit the Website immediately. Should we learn that a person under 18 years old has registered with the Website and provided us with personal information, we will take steps to terminate that account. If your account is canceled because you are under 18, we may retain your email and IP address to prevent further rule violations.

2. What Types of Information Does the Company Collect About You and How Is It Collected?

We collect several types of information from and about users of our Website and Services, which include:

  • Personally identifiable information, such as your name, postal address, email address, telephone number, date of birth, social security number/federal employment identification number, or any other identifier by which you may be contacted online or offline ("personal information").
  • Non-personal information that does not identify you specifically, such as your age, gender, location, and preferences.
  • Information about your Internet connection, the equipment you use to access our Website or Services, and your usage details.

Sources of Information Collection:

  • Directly from you when you voluntarily provide it to us.
  • Automatically as you navigate through the site, including usage details, IP addresses, and information collected through cookies and other tracking technologies.
  • From third parties, such as our business partners.

Detailed Information You Provide:

  • Filling out forms on our Website or through our Services, such as when you register, sign up for an account, or request further services. This includes your social media usernames, passwords, and other access information.
  • Communications with us, such as records and copies of your emails.
  • Your responses to surveys that we might ask you to complete for research purposes.
  • Details of transactions you carry out through our Services and the fulfillment of your requests, which may require financial information.
  • Your search queries on the Website.
  • Information you choose to share or post in public areas of the Website ("user contributions"), which you do at your own risk. Despite privacy settings that might limit access, no security measures are perfect or impenetrable.

Automatic Data Collection Technologies: -As you interact with our Website, we may use automatic data collection technologies to collect certain information about your activities. This includes details of how you use our Website, traffic data, location data, logs, and other communication data. -Technologies we use include cookies (both browser cookies and Flash cookies), web beacons, and other similar technologies. -Please be aware that you may control these technologies through your browser settings or directly managing your preferences on your devices.

Opting Out of Targeted Advertising:

  • For users on Android devices, you can opt out of Interest-Based Advertising by accessing the Google Settings app, tapping "Ads," and selecting "Opt-out of Interest-based ads."
  • For users on iOS devices, you can limit ad tracking by navigating to Settings -> General -> About -> Advertising and toggling Limit Ad Tracking to 'ON.'

Use of Information Collected:

  • The information we collect helps us to improve our Services and to personalize your experience by enabling us to estimate our audience size, store your preferences, speed up your searches, and recognize you when you return to our Services.

Third-party Use of Cookies and Other Tracking Technologies:

  • Some content or applications on our Website are served by third-parties, including advertisers, ad networks, and content providers. These third parties may use cookies and other tracking technologies to collect information about you when you use our Website. They may use this information to provide you with targeted advertising or other content.
  • We do not control these third-party tracking technologies and are not responsible for their privacy practices. If you have any questions about targeted content, you should contact the responsible provider directly.

Social Networks and Third-Party Plugins:

  • Our Services may include plugins from social networks and other third parties, such as the Facebook "Like" button. These plugins may communicate and send information to the party that provided the plugin, even if you do not click on them. This information can include your IP address and browser details.
  • The use of these plugins is governed by the privacy policy and terms of the party that provided them, not by our Policy.

3. How Does the Company Use Your Information?

The Company utilizes the information it collects about you, including any personal information, for various purposes:

  • Service Delivery: To present the Website and the Services and their contents to you.
  • Response to Requests: To provide you with information, products, or services that you request.
  • Account Management: To manage your account, including sending notices about account expiration and renewal.
  • Contractual Obligations: To fulfill our obligations and enforce our rights under any contracts with you, including for billing, collection, or payments.
  • Updates and Communications: To notify you about changes to our Services or other products or services we offer.
  • Interactive Features: To allow you to engage in interactive features available through our Services.
  • Monitoring and Analysis: To monitor and analyze trends, usage, and activities for marketing, advertising, or service enhancement purposes.
  • Security Measures: To investigate and prevent fraudulent transactions, unauthorized access, or other illegal activities.
  • Personalization: To personalize content, features, or advertisements of the Services.
  • Informational Uses: In any other way we may specify when you provide the information.
  • Consent-Based Uses: For any other purpose with your consent.

Third-Party Marketing:

  • If you prefer that we do not use your information in this way, please contact us at info@eligosecure.com. For more information, refer to the section on your choices regarding how we use and disclose your information.

Advertising:

  • We may use the information we have collected from you to enable us to display advertisements to our advertisers' target audiences. While we do not disclose your personal information for these purposes without your consent, interacting with or clicking on an advertisement may lead the advertiser to believe that you meet its target criteria.

4. With Whom Does the Company Share Your Information?

We prioritize the confidentiality of your information and adhere strictly to guidelines about sharing it. Below are the circumstances under which your information may be shared:

  • Purpose Fulfillment: We may share your personal information to fulfill the purposes for which you provided it.
  • Informed Consent: For any other purpose disclosed by us when you provide the information.
  • Explicit Consent: With your explicit consent.

Legal and Contractual Obligations:

  • Legal Compliance: We may disclose personal information to comply with court orders, laws, or legal processes, such as responding to government or regulatory requests.
  • Enforcement of Terms: To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
  • Safety and Fraud Prevention: If we believe disclosure is necessary to protect the rights, property, or safety of the Company, our customers, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

Restrictions on Information Sharing:

  • Marketing Restrictions: We do not share or sell mobile information to third parties or affiliates for marketing or promotional purposes.
  • Subscriber Consent: We do not imply or express to other companies or firms that you have given subscriber opt-in permission to anyone other than eligosecure.com.

5. What Choices Do You Have About How the Company Uses and Discloses Your Information?

We recognize the importance of providing you with choices regarding the personal information you provide to us. Below are the options available to you for managing your information:

Tracking Technologies and Advertising:

  • You can configure your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. For more information on how to manage your cookie settings:
    • Visit the Flash player settings on Adobe's website for Flash cookies.
    • Visit www.allaboutcookies.org/manage-cookies/ for other types of cookies.
  • Please be aware that if you disable or refuse cookies, some parts of our Website may become inaccessible or not function properly.

Disclosure of Your Information for Third-Party Advertising:

  • Information collected in the SMS campaign is strictly not shared with third parties or affiliates for marketing purposes. You can opt out of any future sharing by emailing info@eligosecure.com.

Promotional Offers from the Company:

  • If you prefer not to receive promotional emails from us, you can opt out by:
    • Modifying your email preferences in your account settings.
    • Sending us an email at info@eligosecure.com.
    • Using the "unsubscribe" link found at the bottom of promotional emails.
    • Note: This opt-out does not apply to information provided to us as a result of a product purchase, service experience, or other transactions.

Targeted Advertising:

  • If you do not wish us to use your information to tailor advertisements to your interests, you may opt out by:
    • Adjusting your settings in your account.
    • Sending an email to info@eligosecure.com.
    • Ensuring your browser is set to accept cookies, as disabling cookies may affect the functionality of this opt-out.

Third-Party Interest-Based Advertising:

  • We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties often provide ways to choose not to have your information collected or used in this way. You should consult the respective privacy policies of these third parties for more information on their practices and for instructions on how to opt out.

6. How Can You Access and Correct Your Information?

Reviewing and Changing Your Information:

  • You have the ability to review and modify your personal information by logging into the Website and visiting your account profile page.
  • Alternatively, you can contact us at info@eligosecure.com (please note the corrected email address) to request access to, correct, or delete any personal information that you have provided to us.

Limitations on Deleting Information:

  • Please note that we cannot delete your personal information without also deleting your user account.
  • We will not accommodate a request to change information if we believe the change would violate any law or legal requirement or would render the information incorrect.

Handling of Deleted Information:

  • If you choose to delete your user contributions from the Services, be aware that copies of your contributions may remain viewable in cached and archived pages or might still be stored on third-party networks. Additionally, your contributions might have been copied or stored by other users.
  • Proper access and use of information shared on the Services are governed by the Website’s terms of use.

Here's the revised section 7 of your privacy policy, focusing on how the Company protects personal information:

7. How Does the Company Protect Your Personal Information?

Security Measures:

  • We have implemented security measures designed to protect your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.
  • All information you provide is stored on our secure servers behind firewalls. -We use SSL technology to encrypt all payment transactions to ensure their security.

Your Responsibilities:

  • The safety and security of your information also depend on you. For areas of the Services that require a password for access, you are responsible for keeping this password confidential. We ask that you do not share your password with anyone.
  • We also urge you to be cautious about the information you share online. Any information you disclose through the Services can potentially be viewed by other users or third parties.

Limitations of Online Security:

  • Please be aware that the transmission of information over the Internet is not completely secure. While we strive to protect your personal information, we cannot guarantee the security of data transmitted to our Website or through our Services.
  • Any transmission of personal information is at your own risk. We are not responsible for the circumvention of any privacy settings or security measures contained on the Website or used in the Services.

8. International Users

Coverage: This policy primarily covers the collection of information through the Website or the Services from residents of the United States.

International Data Transfer: If you are accessing the Website from outside the United States, be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. Data protection and other laws in the United States may not be as comprehensive as those in your country. We take reasonable steps to ensure that your privacy is safeguarded.

Consent to Transfer: By using our Services, you acknowledge that your information may be transferred to our facilities in the United States or other countries where we or our affiliates, subsidiaries, or service providers host services. When you provide personal information to us, you consent to the processing and transfer of your data to the United States or other countries.

9. Do Not Track Policy

Understanding DNT: Do Not Track (“DNT”) is a feature you can activate in your browser to indicate that you do not want certain information about your webpage visits collected over time and across websites.

Our Stance on DNT: We are committed to offering you meaningful choices about the information we collect, which is why we provide options to opt out. However, we currently do not recognize or respond to DNT signals as the internet industry has not yet defined exactly what DNT means, how to comply with it, and a common approach to responding to such signals. For more information, you can visit www.allaboutdnt.com.

10. Your California Privacy Rights

Requests for Information: California Civil Code § 1798.83 permits users who are California residents to request information about our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please email us at info@eligosecure.com.

Opt-Out Rights: If you are a California resident and wish to opt out from the disclosure of your personal information to any third-party for marketing purposes, please email us at info@eligosecure.com.

California Law Compliance: Please note that even if you opt out of allowing us to share your information with third parties for marketing purposes, you may still receive offers from us directly in accordance with California law.

11. Use of Data

Eligo uses the data collected for various purposes:

  • To provide and maintain our Service.
  • To notify you of changes to our Service.
  • To enable interactive features when you choose to use them.
  • To provide customer support.
  • To gather analysis or valuable information to improve our Service.
  • To monitor the usage of our Service.
  • To detect, prevent, and address technical issues.
  • To provide news, special offers, and general information about other goods, services, and events similar to those you have already purchased or inquired about, unless you have opted out of receiving such information.

12. Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)

For users from the European Economic Area (EEA), our legal basis for collecting and using personal information described in this Privacy Policy depends on the personal data we collect and the specific context in which we collect it. eligosecure.com may process your data because:

  • We need to perform a contract with you.
  • You have given us permission to do so.
  • The processing is in our legitimate interests and not overridden by your rights.
  • For payment processing purposes.
  • To comply with the law.

13. Retention of Data

Eligo will retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy. We will also retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. Usage data is retained for internal analysis purposes and, if not used for enhancing security or functionality of our Service, is generally held for shorter periods, unless legally obligated to retain this data longer.

14. Transfer of Data

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your jurisdiction where data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, your data is transferred to the United States and processed there. By consenting to this Privacy Policy and submitting your information, you agree to that transfer. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

15. Disclosure of Data in Business Transactions

If Eligo is involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.

16. Disclosure for Law Enforcement

Under certain circumstances, Eligo may be required to disclose your personal data if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).

17. Legal Requirements

Eligo may disclose your personal data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation.
  • Protect and defend the rights or property of Eligo LLC.
  • Prevent or investigate possible wrongdoing in connection with the Service.
  • Protect the personal safety of users of the Service or the public.
  • Protect against legal liability.

18. Security of Data

We prioritize the security of your data and employ commercially acceptable measures to protect your personal information. However, please be aware that no method of transmitting data over the Internet or storing data electronically is completely secure. While we are committed to protecting your personal data, absolute security cannot be guaranteed.

19. "Do Not Track" Signals

Eligo does not support the Do Not Track ("DNT") setting. DNT is an option available in some web browsers that allows you to express your preference not to be tracked across websites. You can activate or deactivate DNT by adjusting the preferences or settings in your web browser.

20. Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), Eligo is committed to facilitating your rights under the General Data Protection Regulation (GDPR). We take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

Rights Overview:

  • Right to Access and Update: You can access, update, or request deletion of your Personal Data directly within your account settings section whenever possible. If you cannot perform these actions yourself, please contact us for assistance.
  • Right of Rectification: You have the right to have your information rectified if it is inaccurate or incomplete.
  • Right to Object: You have the right to object to our processing of your Personal Data.
  • Right of Restriction: You have the right to request that we restrict the processing of your personal information.
  • Right to Data Portability: You are entitled to receive a copy of your Personal Data in a structured, machine-readable, and commonly used format.
  • Right to Withdraw Consent: You have the right to withdraw your consent at any time where Eligo relied on your consent to process your personal information.

Verification and Complaints:

  • Verification of Identity: We may request verification of your identity before responding to your rights requests to ensure the security of your data.
  • Right to Complain: You have the right to lodge a complaint with a Data Protection Authority (DPA) regarding our collection and use of your Personal Data. For more information, please contact your local data protection authority in the EEA.

Eligo aims to ensure that your rights are respected and that you have avenues available to manage your data protection preferences. If you need further information or assistance regarding your rights, please contact us directly.

21. Engagement of Third-Party Service Providers

To enhance our Service, we engage third-party companies and individuals ("Service Providers") to perform tasks on our behalf, provide the Service, and help us analyze how our Service is used. These third parties may access your Personal Data solely to execute these tasks on our behalf under obligations of confidentiality and non-disclosure.

22. Use of Analytics and Remarketing Services

Analytics: We utilize third-party analytics services to evaluate and enhance the usage of our Service.

  • Google Analytics: This is a web analytics service provided by Google that tracks and reports website traffic. Google uses this data to monitor the use of our Service and may integrate this data with other Google services to personalize the ads of its advertising network. To opt-out of making your service activity available to Google Analytics, you can install the Google Analytics opt-out browser add-on, which prevents data sharing with Google Analytics about visit activities. For more details on Google's privacy practices, please visit the Google Privacy & Terms web page: Google Privacy & Terms. Behavioral Remarketing: We use remarketing services to advertise on third-party websites to you after you have visited our Service. Our third-party vendors, including Google, use cookies to serve ads based on your previous visits to our Service.
  • Google AdWords: This remarketing service provided by Google Inc. allows us to tailor and optimize our advertising efforts. You can opt out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page. Google also offers a Google Analytics Opt-out Browser Add-on that enables you to opt out of being tracked by Google Analytics across all websites; you can access this add-on here: Google Analytics Opt-out. For further information on Google's use of data, please refer to the aforementioned Google Privacy & Terms web page.

23. Payment Processing

We offer paid products and services within our Service. For payment processing, we utilize third-party services to handle transactions securely. We do not store or collect your payment card details. Instead, this information is provided directly to our third-party payment processors whose privacy practices are guided by their own Privacy Policies. These processors comply with the PCI-DSS standards managed by the PCI Security Standards Council, involving brands like Visa, MasterCard, American Express, and Discover, to ensure secure handling of payment information.

Current Payment Processors:

  • PayPal: Privacy policy available at PayPal Privacy.

24. Links to Other Websites

Our Website may include links to external websites. We are not responsible for the content or the privacy practices of these external sites. We encourage you to be vigilant when leaving our Website and to read the privacy statements of each website that collects personally identifiable information.

25. No Rights of Third Parties

This privacy policy does not grant any enforceable rights to third parties or require the disclosure of any personal information relating to users of our Website or Services.

26. Changes to This Privacy Policy

We reserve the right to update this privacy policy and will post any changes on this page. If we make significant changes to how we treat your personal information, we will notify you via the email address associated with your account or through a notice on our Website homepage. Please ensure that we have an up-to-date, active, and deliverable email address for you, and check this policy regularly for updates.

27. Contact Information

For any questions or comments about this privacy policy or our privacy practices, please contact us at info@eligosecure.com.

Opt-Out of Arbitration/Class Action Waiver

The terms and conditions do not waive any rights to pursue claims individually and not as a part of a class action in binding arbitration as described above. This clause preventing participation in class action lawsuits is a standalone agreement. You may opt out of these dispute resolution provisions by providing written notice of your decision within thirty (30) days from the date you first register on the eligosecure.com website.